Information for the Public About Our Services

Welcome to the Department of Human Services for Dane County, Wisconsin. We provide a comprehensive array of services and programs to over 30,000 customers in Dane County each year.

Normal office hours are 7:45 a.m. to 4:30 p.m. Central Standard Time (CST). For general inquiries, you may direct emails to HumanServices@countyofdane.com. Your concern will be forwarded to the appropriate person or agency. Alternatively, select here for a listing of key phone numbers and here for a listing of key contacts.

To Report:

Child Abuse / Neglect, Call:
261-5437
7:45 a.m. – 4:30 p.m.,
Monday – Friday
255-6067
(Non-Business Hours)
Adult / Elder at Risk, Call:
261-9933
7:45a.m. – 4:30p.m., Mon.Fri.

News & Updates

  • Public Cooling Locations

    IMPORTANT! This list has not been updated to reflect closures downtown Madison, effective Fri. 7/19.

    Please note the availability of Public Cooling Locations!
    People concerned about the hot weather should note the availability of a number of places to cool off listed in the document below. This is a comprehensive list of options that is accurate as of . It is advisable to call ahead to make sure the location is open, cooled and appropriate before making a trip. Remember to rest, hydrate and to keep an eye on neighbors who might need extra assistance. Thank you.

    Public Cooling Locations

  • Dane County Department of Human Services releases a Request for Information (RFI).

    The Department of Human Services invites you to submit a concept paper for innovative ideas or initiatives that will provide cost efficiencies or improve cost effectiveness in any of its programs or services. This is an opportunity for individuals or agencies to share their best ideas for system improvements. The RFI is available in advance of the Department's annual budget development process. Concept papers will be accepted through .

    Request for Information (RFI)

    Updated
  • Comprehensive Community Services (CCS)

    Information regarding Comprehensive Community Services.

    Updated
  • Homeless Resources Guide

    A helpful listing of some of the services available for individuals in need.

    [For more information]

    Updated
  • DCDHS now can accept payments on-line

    The Dane County Department of Human Services can now accept on-line payments: go to the Collections page.

Latest News in the Department of Human Services

Welcome to the Department of Human Services.

Picture of Shawn Tessmann, Director of the Department of Human Services

Shawn Tessmann, Director

Welcome to our site and thank you for reaching out to find out more information about the Department of Human Services. We're very proud of the work we do in collaboration with partners, providers, stakeholders and staff. I hope these pages help you find what you're looking for, or feel free to reach out to the email below which we check daily. Thank you again for your interest! Sincerely, Shawn Tessmann, Director

For general inquiries, you may direct emails to HumanServices@countyofdane.com. Your concern will be forwarded to the appropriate person or agency.